This policy explains what personal data titanspirits.shop collects, why, and the rights you have over it, in line with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
Who is responsible for your data
TITAN SPIRITS LTD is the data controller for this site, contactable at support@titanspirits.shop. Our full company registration details are on the Legal Information page.
What we collect
- Order data: name, delivery and billing address, email, phone number, and the products you order — needed to fulfil your order.
- Account data, if you choose to create an account: your name, email and order history.
- Contact data: anything you send us by email, such as a support request.
- Technical data: IP address, browser type and basic site-usage data, collected through the essential cookies described in our Cookie Notice.
We do not knowingly collect data from children, and this site is not directed at children.
Why we use it, and our legal basis
- To process and deliver your order — performance of a contract.
- To respond to support enquiries — performance of a contract or our legitimate interest in customer service.
- To keep the site secure and working correctly — our legitimate interest.
- To meet legal obligations, such as accounting records — legal obligation.
Who we share it with
We share the minimum data needed with: a payment processor to take payment (configured separately by our website operator); sourcing and fulfilment partners, to ship your order; and our website hosting provider. We do not sell your personal data to third parties.
International transfers
Because our fulfilment partners and service providers may be located outside the UK or EEA, your data may be transferred internationally. Where this happens, we rely on appropriate safeguards such as standard contractual clauses.
How long we keep it
We keep order records for as long as required for accounting and tax purposes, and account data for as long as your account remains active. You can ask us to delete data we’re not legally required to keep.
Your rights
You have the right to access, correct, delete or restrict the personal data we hold about you, to object to certain processing, and to receive your data in a portable format. To exercise any of these rights, email support@titanspirits.shop. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk, or to your local data protection authority if you are in the EU.
Cookies
See our Cookie Notice for details of the cookies this site uses.
Changes to this policy
We may update this policy from time to time; the current version is always the one published here.